When Ky Echols took a bite of hash browns at a Grove City Waffle House this month, he said he wound up with a tooth that didn't belong to him.
When Ky Echols took a bite of hash browns at a Grove City Waffle House this month, he said heEchols said he visited the restaurant at 3085 Broadway around 8 p.m. on March 15 with a group of friends, including Mitchell Gresley.
“Out he spat a human tooth that was embedded in hash browns,” Gresley said. Gresley said his partner had ordered the hash browns “smothered and covered” with cheese and onions, and Echols took a bite off his plate.The friends said they notified restaurant staff, and Gresley said he completed Waffle House’s online contact form, which resulted in a conversation with an apologetic regional manager.“It was said that the regional manager made sure that none of her staff was missing any teeth,” Gresley said. “So, if it wasn’t from the restaurant, potentially it could’ve come from the distribution center.”“I think it’s important that something like this just isn’t brushed under the rug. Right? Although we decided not to pay for a meal, even though the check was on the table, after that discovery, I think that there has to be some sort of action taken to make sure that these things aren’t happening,” Gresley said. Waffle House responded to ABC 6/FOX 28 with a written statement that said “Thank you for contacting us. We are aware of the alleged customer complaint and are looking into it.”“They are going to investigate it further, whatever that may mean,” he said. Both Echols and Gresley said they weren’t sure what it would take for them to dine at Waffle House again.Gresley said he planned on filing a food safety complaint with Franklin County Public Health. According to county food inspection records, the latest standard inspection at the Broadway Waffle House occurred on Feb. 24, 2025, resulting in two critical violations. An employee was observed not properly washing their hands, but the violation was corrected upon the inspector’s request, records showed. The inspection report also noted the water in the mechanical dishwasher tested as hot as 130 degrees, but staff needed to ensure the dishwasher heated to 160 degrees to ensure effective sanitization. The last complaint that resulted in an inspection at the restaurant occurred in October 2022, records showed.
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