An innovative volunteer emergency response scheme, established in partnership between the Beds and Herts Emergency Critical Care Scheme (BHECCS) and the East of England Ambulance Service (EEAST), has expanded to Welwyn Garden City. The scheme, which initially launched in Hemel Hempstead in March 2024, aims to improve patient outcomes by providing rapid medical assistance to those in need.
Hannah Whitelegg, an emergency care assistant at EEAST, is among the volunteers participating in an expanded emergency response scheme. The Beds and Herts Emergency Critical Care Scheme (BHECCS) has partnered with the East of England Ambulance Service (EEAST) since March 2024, responding to over 500 calls, including medical emergencies such as cardiac arrests and traumatic injuries.
The pilot program, which initially launched with one team in Hemel Hempstead, Hertfordshire, has now expanded to include a second team in Welwyn Garden City. Tom Barker, the head of collaborative response at EEAST, highlighted the scheme's effectiveness in accelerating medical response times and enhancing patient outcomes. Since its inception, the volunteer group has attended 530 calls across Bedfordshire and Hertfordshire, arriving ahead of ambulances in 84% of cases. Barker emphasized the critical importance of swift medical intervention in life-threatening situations, stating that quicker response times translate to better care for patients. In Welwyn Garden City, the 18 volunteers hail from diverse backgrounds, encompassing community first responders, police officers, and firefighters. Tom Ward, the vice chair of BHECCS, expressed his pride in the volunteers' commitment and the scheme's positive impact on the community. He noted the overwhelming response to the volunteer recruitment drive and the wide range of experiences and skills brought to the program
Volunteer Responders Emergency Medical Services Paramedic Community Health Patient Care
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