An analyst says Vodacom's plans to charge customers to roll over unused data go 'against the spirit' of new regulations
DATA BUNDLES Vodacom takes flak on planned rollover fee An analyst says Vodacom's plans to charge customers to roll over unused data go"against the spirit" of new regulations 26 February 2019 - 05:09 Nick Hedleyand Ntando Thukwana Picture: BLOOMBERG/WALDO SWIEGERS Facing a public backlash over its plans to charge consumers to roll over expiring and unused data, Vodacom said on Monday it was"reviewing" its fees.
"The trend is to reduce pricing and this is more like increasing it in a way that probably doesn’t sit well with the consumer in this tough environment." After drawing the ire of Twitter users, Vodacom pulled a page on its website, which showed what it planned to charge consumers. The page showed that to roll over a 1GB data bundle with a validity period of more than one day, for example, Vodacom had planned to charge as much as R49.
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