KPRC 2 Investigates your rights when it comes to utility work on your property. investigates kprc2 click2hou htx hounews
Over the course of this year, they’ll be building a next-generation network to bring Xfinity services to all of Kingwood. What does that mean? You’ll likely see us in your neighborhood in the months to come. How will you know it’s us? You’ll notice orange flags and paint by Texas811. You’ll also likely find materials from us in your mailbox or on your doorstep.
In addition, when a customer’s electric service will be interrupted due to scheduled enhancement work, CenterPoint Energy mails customer notification letters approximately ten days prior to the scheduled outage. These letters provide a specific date for the planned work, as well as a “Rain Date,” which is an alternate date in case the work needs to be rescheduled due to bad weather. The letters also have a CenterPoint Energy contact name and phone number for additional information.
We at CenterPoint Energy take safety and security concerns of our customers and communities very seriously. Unfortunately, from time-to-time people attempt to impersonate utility company employees in an effort to gain access to someone’s home. All CenterPoint Energy employees and contractors carry identification badges. If the badges are not visible, they will show them upon request.• All of CenterPoint Energy’s operations’ vehicles are marked with the CenterPoint Energy logo.
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