Utah dealership responds after angry customer crashes car through showroom

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Utah dealership responds after angry customer crashes car through showroom
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According to the affidavit, Murray’s emotional state escalated, leading to the shocking crash.

Michael Murray, the customer involved, had purchased a car Monday at Tim Dahle Mazda but an affidavit states he became upset when the dealership would not refund his money. According to the affidavit, Murray’s emotional state escalated, leading to the shocking crash.

Slade explained that Murray had agreed to purchase a car that had not been fully inspected, and also fit his limited budget. After agreeing to the purchase, Murray signed all the necessary documents, Slade said.Slade said the situation quickly escalated.Despite attempts by staff to resolve the issue peacefully, things took a violent turn when Murray drove his car through the front of the dealership.

“I’ve never seen anyone get to a point of frustration with a business that they drove intentionally through the window,” Moffitt said. “I was real surprised. When I saw the video, the first thing I thought was, ‘That’s crazy,’” Moffitt said.“This course of action is not going to solve anything. In fact, this has made matters so much worse for him. It’s never justified,” Moffitt said. “One of the things I’ve noticed throughout my career is that there are a lot of cases and incidents that could be avoided by exercising some patience.

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