U.S. regulators are proposing new tools to counter the unrelenting waves of robocalls received each year in America.
The rising volume of calls in the last few years has created pressure on Congress, regulators and phone companies to act.
Right now, customers have to take the extra step of requesting tools from their carriers or downloading apps from other companies to help them weed out most unwanted calls. "We certainly are encouraging companies to offer this for free," said FCC Chairman Ajit Pai. He said he anticipates that they won't charge extra because it would cost less than the headache of dealing with robocalls and customer complaints about them today.
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