US airlines must now give automatic refunds for canceled flights: Here’s why

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US airlines must now give automatic refunds for canceled flights: Here’s why
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The rule, which was finalized in April, went into full effect this week ahead of the upcoming holiday travel season.

when a flight is significantly delayed or canceled — even if the customer doesn’t ask for one — under a new Department of Transportation rule.“Passengers deserve to get their money back when an airline owes them — without headaches or haggling,”“Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers,” the secretary said when first announcing the rule.

The rule defines a significant delay as more than three hours for a domestic trip and six hours for international. The time limits apply to both scheduled departures and arrivals.

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