The delivery model has been employed by gig-economy players as the pandemic has accelerated the shift to e-commerce
United Parcel Service Inc. is exploring a same-day option, a delivery model that has been employed by gig-economy players, as the pandemic has accelerated the shift to e-commerce.
“We don’t have a same-day product today, so we’re looking at it,” Chief Executive Carol Tomé said in response to a question on an investor-day webcast Wednesday. “We don’t have this all the way figured out, but we’ve got a team of people looking at it.” She said the company is testing the concept and didn’t offer other details. A UPS spokesman said the company doesn’t comment on its pilot programs. The idea comes as the acceleration of e-commerce has pushed retailers to add more curbside and same-day delivery options.
Amazon.com Inc., one of UPS’s biggest customers, and Instacart Inc. are among the current providers of same-day delivery. Target Corp. owns Shipt, which does same-day deliveries from its stores as well as from chains like CVS and Petco. Food-delivery services such as DoorDash Inc. and Uber Technologies Inc. have expanded into groceries during the pandemic, thoughUPS and rival FedEx Corp.
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