Untrained Tesla Employees Allegedly Being Used To Service Vehicles Faster, Claims Report | Carscoops carscoops
citing sources familiar with the matter, it sounds like Tesla has a unique and somewhat alarming solution, using untrained employees from other departments in the service center.
Tesla is usually quite good at revolutionary thinking but it seems that more often than not of late, execution has been more challenging.would love to apply that same sort of thinking to the way Tesla services but it’s easier said than done. Apparently, service is now taking a spot as one of the biggest priorities for the company.
On June 4th of this year, Musk specifically tweeted about how he wanted two-thirds of all appointments booked through the application to be completed on the same day if at all possible. He specified that the North American region was the main focus and that he wanted customers to have no wait. The report says that Musk has actually canceled sales and delivery targets for the quarter to speed up service.Goal is 2/3 of cars receive same-day service, no wait.
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