The past two tax-filing seasons were fraught with aggravations, delays, last-minute changes and huge backlogs at the IRS. But by comparison, this year’s tax-filing season has been going relatively smoothly, tax preparers say.
“After a few years of pandemic-related updates, mid-tax season IRS guidance, last-minute tax law changes and more, the ‘quiet’ is a welcome change to many,” the National Association of Tax Preparers said in a statement. Indeed, the most recent filing season statistics from the IRS indicate more returns are being processed and more refunds are being issued than at the same point last year.
That’s thanks in large part to the agency being able to add 5,000 new customer service representatives, she noted. But the quality of the answers to their questions and request for guidance has still left some tax preparers wanting. “The seasoned workforce has retired and the newer agents are not properly trained,” said Kentucky-based enrolled agent Martha Nest.
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