'I definitely do not condone killing people, but I read it and said, 'I wonder if somebody had a spouse whose coverage was denied,'' said one man who dealt with UnitedHealthcare coverage denials before his wife died from ALS.
TOM MURPHY and DEVI SHASTRIThe manhunt for the suspect in the NYC shooting death of UnitedHealthcare CEO Brian Thompson has gone nationwide.For years, patients in the U.S. health care system have grown frustrated with a bureaucracy they don't understand.
"All of a sudden, I am fired up again," said Tim Anderson, describing how his wife, Mary, had to deal with UnitedHealthcare coverage denials before she died from Lou Gehrig's disease, or amyotrophic lateral sclerosis, in 2022. But he sees frustration with insurers even among his clients, most of them wealthy older people who've not been shielded from high out-of-pocket costs.
It's zero sympathy, and the lesson to take away from that is not, 'Let's shame people for celebrating a murder.' No, it's: 'Look at the amount of anger that people have toward this system that's taken advantage of people and do something to try to fix that.Kyle studies how patients access care and said she's seen frustration with the system build for years.
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