United Airlines CEO Scott Kirby issued an apology Friday for chartering a private jet at the height of the nationwide weather-related travel disruptions earlier this week which saw thousands of flights delayed and canceled.
earlier this week which saw thousands of flights delayed and canceled.
Kirby, in a statement provided to CBS News Friday evening, said it"was the wrong decision" to charter the jet"because it was insensitive to our customers who were waiting to get home." In an email to employees Monday, Kirby said the FAA"failed" United by specifically ordering flight cancellations and delays at Newark Liberty International Airport in New Jersey amid difficult weather conditions that it"has historically been able to manage."
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