Acknowledging that families are traveling together more often, United Airlines said it will make it easier for groups flying with young children to sit next to one another — without incurring extra fees.
new tools to let families with children under 12 choose seats together, even when they purchase low-fare"Basic Economy" tickets.
Its seat search engine first reviews available economy seats, and opens up"Preferred" seats for free when necessary. United urged customers traveling with children to book travel early to ensure adjacent seat availability. "We're focused on delivering a great experience for our younger passengers and their parents and know it often starts with the right seat," said Linda Jojo, United's chief customer officer."We look forward to rolling out more family-friendly features this year."
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