United Airlines said on Sunday it is permanently eliminating change fees on tickets for U.S. travel effective immediately, the latest effort by a U.S. airline to try to stimulate bookings hit by the coronavirus pandemic.
FILE PHOTO: A passenger photographs a United Airlines plane at Terminal C of the IAH George Bush Intercontinental Airport amid the coronavirus disease outbreak in Houston, Texas, U.S., July 21, 2020. REUTERS/Adrees Latif
CHICAGO - United Airlines said on Sunday it is permanently eliminating change fees on tickets for U.S. travel effective immediately, the latest effort by a U.S. airline to try to stimulate bookings hit by the coronavirus pandemic. Chicago-based United is among the major U.S. airlines that began implementing temporary waivers of change fees this year to give passengers more flexibility with their travel plans given the uncertainty surrounding the pandemic.
Now it is making the policy permanent for all standard Economy and Premium cabin tickets and also applying it to any ticket already booked through the end of the year. The standard change fee - charged to passengers who change their tickets - for domestic flights was $200. In a video message to customers, Chief Executive Scott Kirby said getting rid of fees is often a top request from passengers.Rivals American Airlines (
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