Uber to pay millions to settle claims it ripped off disabled people with unfair fees
Uber has promised to cough up a few million of dollars to settle claims it unfairly charged disabled passengers waiting fees if they took extra time to board their rides.brought by the US government last year. Uber adds extra expenses to the cost of rides if passengers take longer than two minutes to get into the summoned vehicle. These surplus charges discriminate against those with disabilities, who naturally need extra time, Uncle Sam's lawyers argued.
For instance, people with mobility issues may need extra time to stow wheelchairs or walkers. Blind folks may find it more difficult to locate vehicles or walk to them more slowly. The US Dept of Justice claimed the waiting fees breached the ADA, which prohibits discrimination against disabled individuals from participating in all areas, from employment, education, transportation, and public and private places.
To settle the case out of court, and with no admission of wrongdoing, Uber has agreed to pay back double the wait time fees more than 65,000 disabled riders were charged as credit. These account refunds could be worth hundreds of thousands or millions of dollars in compensation.
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