London transit officials will not extend Uber's license after identifying 'a pattern of failures' that placed passengers at risk. The ride-hailing app said it would appeal the decision, describing it as 'extraordinary and wrong.'
London transit officials have decided not to extend the company's license beyond midnight local time on Monday. In a statement, Transport for London said it had identified"a pattern of failures" that placed passengers at risk. It said 14,000 trips taken recently involved unauthorized drivers who were able to pass themselves off as other Uber drivers. Uber said it would appeal the decision not to renew its license, describing it as"extraordinary and wrong.
TfL also noted another failure with Uber's systems: Uber was allowing dismissed or suspended drivers to create Uber accounts and carry passengers."At this stage, TfL can't be confident that Uber has the robust processes in place to prevent another serious safety breach in the future," Khan said in a statement. Ola is taking on Uber in its biggest market outside the AmericasUber said it had audited every driver in London over the last two months, and strengthened its processes.
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