The Harris County Toll Road Authority will take over TxTag account management, toll transaction processing, invoicing and payment collection, walk-in and call centers, and tag inventory and distribution.
For years, TxTag customers have complained about persistent billing problems. In hopes of addressing these, the Texas Transportation Commission, in its most recent meeting, approved a partnership with the Harris County Toll Road Authority.Under the agreement, HCTRA will take over TxTag account management, toll transaction processing, invoicing and payment collection, walk-in and call centers, and tag inventory and distribution.
So, what does this mean for you? If you’re a current TxTag customer, your account will automatically migrate to HCTRA, but you need to make sure your information is correct, like your address and credit card number. Also, if you haven’t used your TxTag in more than a year, call TxTag right away to make sure that transition happens.Notably, the last day to update your account information is Friday, Nov. 15. Starting at 5 p.m.
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