Sneak peek: nonprofits across the world are using tech to scale their impact and serve more people in need.
What’s more, digital channels enable organizations to quickly respond to whatever challenge is thrown their way. Take the Norwegian Refugee Council. They used Twilio’s WhatsApp interface to communicate with people affected by the Ukraine war, and empowered volunteers on the ground to arrange housing, food, and basic needs.... [+]Farley: That resonates. At Fast Forward, we see time and again how tech enables nonprofits to stay agile and best serve their beneficiaries.
Debt Free London’s solution was swift and effective. Working with a technology partner, Ciptex, they built a custom solution on Twilio without an in-house technical team. Within days, they deployed a modern contact center to distribute messages through multiple channels including web chat, video, WhatsApp, Facebook Messenger, email, and SMS. This digital setup meant Debt Free London could hire more staff and extend their availability to 24/7.
Farley: 22% growth in 6 months is big. Speaking of growth, there’s a generation of tech nonprofits on the brink of massive scale. What does your report suggest these organizations should focus on to drive meaningful growth?It’s clear that technology can unlock scale for nonprofits. But digital innovation doesn’t happen on its own. Developers are the secret sauce behind organizations’ ability to grow their impact. And the reality is, nonprofits need more developers.
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