TUI's disruption-hit quarter takes shine off strong summer bookings

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Tour operator TUI posted a third-quarter operating loss, blaming higher costs related to air traffic disruptions across Europe

Incoming CEO sees stable demand in challenging environment, one of the world's largest tour operators, took a 75 million euros hit in the third quarter from flight disruption across Europe, pushing it to a loss on Wednesday.

Incoming Chief Executive Sebastian Ebel said there would be significant but lower costs related to air disruption in the fourth quarter, with air traffic normalising in recent days. "The whole system is still very fragile, and we have days with hardly any disruptions, and we have weeks and days with a lot of disruptions," Ebel, who is replacing long-time chief Friedrich Joussen in October, told journalists.The extra costs however come as demand holds up, with summer holiday bookings on track to reach near pre-pandemic levels in 2022. The group still expects to return to significant profits this year.The German company, which runs tour operators, travel agencies, airlines, hotels and cruise liners in holiday destinations across the world, reported an underlying operating loss of 27 million euros for the three months to June 30. Without the costs related to the roughly 200 flight cancellations the company suffered, mainly affecting departures from Manchester airport in northwest England, TUI said it would have made an adjusted operating profit of 48 million euros in the quarter.A Boeing 787 of the travel company TUI takes off from the southern runway at Gatwick Airport in Crawley, Britain, August 25, 2021. REUTERS/Peter Nicholls/File Photo Airports across Europe have seen chaotic scenes in the past few months as staff shortages led to long queues and flight cancellations, while labour strife added to the travel sector's woes. TUI said summer bookings in the quarter stood at 90% of 2019 levels, and had risen to 93% in July and August as people reserve hotels at short notice, stay longer and splurge on their trips. Average selling prices in the quarter were 18% ahead of three years ago and the group said it would moderately increase hotel prices in coming years.

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