Amazon was the USPS' 'largest customer' in 2019, internal docs show
that Amazon costs the Postal Service "billions," but the USPS said in the fact-checking statements, circulated earlier this year, that Amazon was the Postal Service's "largest customer" in fiscal 2019, generating about $3.9 billion in revenue and $1.6 billion in profit.
According to the documents, the agency also expressed concern in April that, if it were to raise prices, it would "cede ground" to competitors and Amazon's growing logistics network. Amazon relies on several carriers to deliver packages, such as UPS and FedEx, and is building its own network of contracted delivery partners. But the documents illustrate how Amazon continues to rely on the Postal Service.
The Postal Service faced pressure from Amazon in April, as the pair were in the process of negotiating new pricing agreements. The USPS held a teleconference with Amazon on April 9, wherein Amazon voiced concerns about the agency's "viability to them as continued shipping partner," according to the documents,
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