Transportation Department Proposes Stricter Rules for Airline Refunds After Complaints Surge

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Transportation Department Proposes Stricter Rules for Airline Refunds After Complaints Surge
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✈ Air travelers are currently entitled to a refund if their flights are canceled or 'significantly' changed or delayed and they choose not to travel. But the agency had not defined what constitutes a significant change.

Air travelers are currently entitled to a refund if their flights are canceled or"significantly" changed or delayed and they choose not to travel. But the agency had not defined what constitutes a significant change.

The Transportation Department is now proposing to define that as a departure or arrival time that's off by at least three hours for domestic flights, or at least six hours for international flights. Travelers would also be entitled to a refund if the routing changes or if a connection is added, as well as if a change in aircraft causes a"significant downgrade" in amenities or other features.

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