TransPennine Express cancelled almost a quarter of all trains in a month, including 1,048 the night before
TransPennine Express cancelled almost a quarter of all its trains in a month, including more than 1,000 the night before they were due to run, new data has revealed.
Regulator the Office of Rail and Road said: "TransPennine Express recorded the largest difference between its official and adjusted cancellations scores for 8 January to 4 February, 2023. Its adjusted cancellations figure was more than 14 percentage points higher." This is up from three per cent 12 months earlier and represents the highest figure in records dating back to 2014. The cancellations score shows the percentage of services that are either fully or part-cancelled, with part-cancellations counted as half a full cancellation.
The mayor of Greater Manchester, Andy Burnham, has already confirmed he will be asking for the company's 'contract to be terminated when it expires in May' unless there's a major reduction in cancellations by February, next month. Darren Higgins, TPE's commercial director, said: "We have submitted a recovery plan to Rail North Partnership and the Department for Transport. That recovery plan sets out how we will work to return service levels for communities and customers back to the levels that they expect and deserve."
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