Transition to new military health care network presents challenges for patients and providers

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Transition to new military health care network presents challenges for patients and providers
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TriWest Healthcare Alliance secured a $65 billion, nine-year contract in 2022 — but what does it mean for veterans' care?

A brochure at a TriWest call center in San Diego lists its customer service protocol in this undated photo.

Since 2014, Health Net Government Services held the contract under the Defense Health Agency. With a referral from their military provider, Tricare beneficiaries could receive care from a network of doctors and providers credentialed through Health Net. For Jesinoski, the larger issue is what the change in networks means for providers. Some of whom might not realize they are no longer credentialed to see Tricare patients. Concerns raised by several providers and service members in a Military.com

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