Train ticket retailers have called on the next government to ensure rail operators must offer the best prices to customers across all platforms.
Virgin Trains Ticketing has urged all political parties to ensure travellers can get the best deal wherever they buy their ticket. It comes after research found 57 per cent of rail passengers have no idea that train operators can restrict certain fares. These do not have to be made available for sale by independent retailers, stifling competition and leaving commuters confused about how to get the best fare.
“Independent retailers like Virgin Trains Ticketing sell approximately half of all UK rail tickets, and commuters deserve more choice when it comes to where they buy them – while also being reassured they’re getting the best fare available to them. “Train operators are withholding certain fares and it’s not fair - passengers are rightly frustrated by this. “Buying a train ticket is every passenger’s first interaction with the network.
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