Recently, Tourism, Arts and Culture (MOTAC) Minister Dato’ Sri Tiong King Sing promised to come up with a solution to the recent controversy involving
Recently, Tourism, Arts and Culture Minister Dato’ Sri Tiong King Sing promised to come up with a solution to the recent controversy involving arbitrary check-in and check-out times implemented by hotel operators.
According to Tiong, he had personally expressed his stance on this matter during a meeting with representatives from several hotel industry associations in Parliament on October 17. “This is a normal practice and does not compromise the cleanliness or quality of accommodation,” he explained. “Customers also want to feel that the money they spend is worth the service they receive. If not, they will have an unsatisfactory experience, reflecting that the hotel prioritises profits over service quality.”
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