Policies and individual common sense will only get you so far.
Organizations today face the challenge of using generative AI without falling prey to its drawbacks. Many companies have employed two basic layers of risk management strategies: policies on how to use the technology, and critical thinking about gen AI’s outputs. Companies should also adopt a novel third layer of risk management: team-based judgment.
When organizations develop team-based judgment at scale, they will be better equipped to adapt to the fast-evolving AI landscape and face unknown future risks.Generative AI offers transformative opportunities for learning, work, creativity, and decision-making across organizations. This marks a paradigm shift toward unprecedented human-machine collaboration. However, its integration into the way organizations work is complex.
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