TikTok Blames ‘Technical Glitch’ for Suppressing View Counts on BlackLivesMatter, GeorgeFloyd Videos
said a “technical glitch” last week made it temporarily appear as if videos using #BlackLivesMatter and #GeorgeFloyd hashtags had zero views — and the short-form video company vowed to do better in representing and supporting black creators.
Many TikTok users assumed the issue was an intentional act of censorship by the company, which is owned by Chinese internet giant ByteDance. But TikTok execs claimed the problem was only “a display issue,” adding that videos with the #BlackLivesMatter hashtag have currently generated more than 2 billion views.
“We acknowledge and apologize to our Black creators and community who have felt unsafe, unsupported, or suppressed,” Vanessa Pappas, TikTok’s U.S. GM, and director of creator community Kudzi Chikumbu wrote in a blog post Monday. “We don’t ever want anyone to feel that way. We welcome the voices of the Black community wholeheartedly.
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