Ticketmaster is giving partial refunds for the Cure’s U.S. tour, following a controversy over fees that the group’s frontman Robert Smith said had him “sickened'
with partial refunds, following a controversy on Wednesday over fees that the group’s frontman Robert Smith previously said had him “sickened.”’s tickets first went on sale. Fans were once again airing grievances at Ticketmaster over high ticketing fees, along with tech issues they said prevented them from purchasing tickets.
According to Smith, those who purchased tickets from the lowest price range will get $10 back. Everyone else will get $5. 1 OF 2: AFTER FURTHER CONVERSATION, TICKETMASTER HAVE AGREED WITH US THAT MANY OF THE FEES BEING CHARGED ARE UNDULY HIGH, AND AS A GESTURE OF GOODWILL HAVE OFFERED A $10 PER TICKET REFUND TO ALL VERIFIED FAN ACCOUNTS FOR LOWEST TICKET PRICE TRANSACTIONS…“After further conversation, Ticketmaster have agreed with us that many of the fees being charged were unduly high, and as a gesture of goodwill have offered a $10 per ticket refund to all verified fan accounts for lowest ticket price...
It isn’t immediately clear when, if ever, Ticketmaster has taken such a step before, but it comes in part to how vocal Smith has been on the band’s desire to keep tickets more affordable for fans. Prior to the on-sale, the Cure hadto try to ensure fans were only paying face-value for their tickets.
The Cure’s strategy comes at a time of heightened discussion around the ticketing marketplace. For years, and particularly since thefor Taylor Swift’s Eras tour in November, Ticketmaster and its parent company Live Nation Entertainment have seen significant criticism from music fans as well as regulators who’ve questioned if the company has a monopoly over the live music business.
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