The Washington Commanders football team is sending more than $200,000 in refunds to fans who paid security deposits for tickets to upcoming games but never had the money returned.
the Commanders, accusing the team of illegally withholding hundreds of thousands of dollars in security deposits. The team possessed more than $200,000 in customer deposits as of March 2022, prosecutors said. Keeping the deposits violates D.C.'s Consumer Protection Procedures Act, prosecutors said in their lawsuit. , didn't immediately respond to a request from CBS MoneyWatch.
In an email to The Associated Press, a Commanders spokesperson said,"We have not accepted security deposits or seat licenses in more than a decade and have been actively working to return any remaining deposits since 2014." "We are pleased to have reached an agreement on the matter with the D.C. attorney general and will work with the office to fulfill our obligations to our fans," the statement said. over season-ticket holder deposits by agreeing to return money and pay the state $250,000, the AP reported.Some customers managed to get their deposits back over the years, but the Commanders purposely made the process cumbersome, the DA's office said Monday.
As part of the settlement, the Commanders must conduct a public records search for contact information for affected fans and attempt to notify them that refunds are forthcoming. The team must also disclose details about the refund process on its website. The Commanders, which changed their name from the Redskins in 2020, are still in the midst of another lawsuit from the District. against the team, owner Dan Snyder, the NFL and league commissioner Roger Goodell. The lawsuit accused Snyder, Goodell, the team and the league of colluding to deceive D.C. residents about an investigation into the organization's workplace culture. D.C.
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