3 good reasons to switch banks—and how to do it
The #3 Reason To Switch: Better Online Service And Apps
Consumers also have a growing attachment to online banking. The Javelin study found 13% of respondents cited the desire for better online banking capabilities to be a major push factor from their current bank. Conversely, 55% of respondents say it’s the factor that motivates them the most to stay with a bank. Mark Schwanhausser, director of digital banking at Javelin, explains why taking banking online is so important to consumers.
“Consumers feel like they’re more likely to find what they need online — they’re more likely to get the customer service, have a greater sense of confidence — they end up with a greater sense of satisfaction with online banking,” Schwanhausser says. Consumers are faced with many options when it comes to picking a new financial institution.
. After all, you probably carry several cards. But when you’re switching banks, don’t get too attached to temporary introductory offerings. Instead, keep these basics in mind: Bill Clancy, VP of deposit banking at Northpointe Bank, says pricing is one of the most important things consumers should consider when selecting a new financial institution.
This ATM check is particularly important if you’re using a fintech or a nontraditional bank without its own network. USAA, for example,gives you free-free access to 60,000 partner ATMs, and then
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