Coronavirus: Thousands of shielding letters go to wrong addresses
The Welsh Government has"sincerely apologised" after 13,000 letters meant for people most vulnerable to coronavirus were sent to the wrong addresses.Plaid Cymru said it was a"potentially disastrous mistake".The letter is for those with serious underlying health conditions and advises people to stay at home for 12 weeks.
It also contains information and advice, including how those who have no-one else to support them can get medication and other essential items like food.Those eligible for the letter qualify for priority delivery slots from supermarkets, although there have been delays introducing that system here.The Welsh Government said local authorities and supermarkets had been provided with the correct addresses from the outset, with the latter using these for delivery slots.
Plaid Cymru's local government spokeswoman Delyth Jewell said:"This is a potentially disastrous mistake which could needlessly endanger lives."A Welsh Government spokeswoman said:"Due to a processing error within the NHS Wales Informatics Service , some shielding letters were posted to a previous address, where the intended recipient had recently moved.
She added:"We fully understand the concern this would have caused people and sincerely apologise for the mistake."
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