Plan your travels accordingly.
The past month has been tough for Delta: According to FlightAware, the carrier delayed 12,143 flights—or 17 percent of its entire schedule—between May 1 and May 25 and canceled 1,358 percent of departures, per The Points Guy. In the initial internal memo to employees, co-authors, Chief Operations Officer for the airline, highlighted some of the airline's headaches.
"When pilot resources become limited, the impact to the operation is greater," the internal document points out."Many pilots are stepping in to fly overtime in an effort to offset these challenges, but we need to take additional steps to support you and our customers." Delta will be reaching out to any passengers whose travel plans are affected by the schedule changes.
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