'This is customer abuse': Dallas residents angry that Oncor has not restored power to their homes

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'This is customer abuse': Dallas residents angry that Oncor has not restored power to their homes
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Dallas Fire-Rescue responded to 15 high-water incidents on Thursday. All involved were disabled after being driven into high water.

DALLAS — Thousands of people are still without power, and that has some Dallas residents fuming at Oncor.“We are all so distressed and we have been given no resolution,” said Bayoud.”So Tuesday morning we lost power at that point. We called Oncor and did an online ticket," Bayoud said. Wednesday night when she saw powerlines sparking behind her house. she called Oncor again.But it didn’t and Maggie and her family resorted to putting dry ice in their refrigerator to keep their food cold.

Maggie just went through an operation because she had cancer and needs home physical therapy. Without any power, that’s not possible.

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