In the name of consumer protection, a slew of U.S. federal agencies are working to make it easier for Americans to click the unsubscribe button for unwanted memberships and recurring payment services.
FILE - Domestic policy adviser Neera Tanden speaks during the daily briefing at the White House in Washington, Aug. 29, 2023. FILE - Domestic policy adviser Neera Tanden speaks during the daily briefing at the White House in Washington, Aug. 29, 2023. FILE - Domestic policy adviser Neera Tanden speaks during the daily briefing at the White House in Washington, Aug. 29, 2023. WASHINGTON —
“Essentially in all of these practices, companies are delaying services to you or really trying to make it so difficult for you to cancel the service that they get to hold onto your money for longer and longer,” Tanden said. “These seemingly small inconveniences don’t happen by accident — they have huge financial consequences.”
and two of its executives, Maninder Sawhney and David Wadhwani, for allegedly pushing consumers toward the firm’s “annual paid monthly” subscription without properly disclosing that canceling the plan in the first year could cost hundreds of dollars.
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