Uber and Lyft want to pit struggling workers against customers with disabilities. But the corporations are the problem.
Wheelchair advocates, joined by taxi and livery drivers, rally on the steps of New York City Hall in January 2016 against the City Council’s Uber legislative package, which failed to address the app’s surge pricing and lack of accessibility.It should not be necessary to state this, but: People who are blind deserve full access to trains, airplanes, and other transportation services—like Uber and Lyft—that are open to the general public.
The companies, then, have created this lose-lose situation in which grossly underpaid workers end up denying services urgently needed by people with disabilities , like accommodating wheelchair users and guide dogs. If drivers and delivery workers were—as employees are—paid for all hours worked, paid minimum wage and overtime, and compensated for all work-related expenses, the overarching incentives would be different.
Uber and Lyft may portray drivers who refuse to accept guide dogs as isolated bad apples, but truly solving this problem will be challenging as long as these corporations continue to disclaim responsibility for the people who perform their core
Accessibility Disability Transportation
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