At the heart of a strong business culture is an underlying sense of belonging and a common desire to serve people
John and Lerato are coworkers at the same organisation. Lerato has been feeling chronically stressed at work. She thinks her manager expects her to be available 24/7 and she becomes anxious if she steps away from her desk. She’s fighting with her partner and feels she is neglecting her kids. She’s working 12-hour days but feels unmotivated and increasingly frustrated.
Lerato and John’s stories are all too familiar, and the cost of losing good people cannot be overstated. And then, like most things, businesses slowly went back to business as usual. The problem is that stress levels, anxiety and burnout rates are still at a record high, and, while most business leaders believe that all organisations can benefit from employees who are healthy, resilient, focused and who deliver excellent job performance, there are still many question marks around how to support mental wellness, particularly during a pandemic.
In a culture built on trust, respect, transparency and support, Lerato would not feel she needs to be available 24/7 or that her manager doesn’t trust her when she steps away from her desk. She is able to have an honest discussion with her supervisor about the challenges she is facing, how she is feeling, and her lack of motivation.is an underlying sense of belonging and a common desire to serve people.
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