Learn how mastering soft skills helps build stronger relationships and lead with confidence—while navigating change and making better decisions every day.
Often undervalued or overlooked in favor of technical expertise, soft skills are increasingly essential in every profession. From entry-level careers to the C-suite, mastering soft skills opens up leadership opportunities., 89% of recruiters say that when a hire doesn’t work out, it typically comes down to a lack of soft skills . Additionally, employers increasingly look for emotional intelligence and communication over technical credentials alone.
Use language that invites dialogue—Try phrases like “Tell me more about your perspective” or “Can we explore this idea together?” This skill set is another trait Lewellen sees as non-negotiable. “We don’t live in a linear, slow-paced world,” she says. During the COVID-19 pandemic, Tilting Futures had to pivot dramatically. Rather than closing its doors, the team launched new programming that met the moment—growing its reach and impact. “Had we become too attached to our original, single story, we would have missed opportunity in ways we hadn’t yet imagined.
Decision-making, often overlooked as a soft skill, is the thread that ties it all together. Lewellen believes well-informed decisions come from unpacking problems strategically and understanding stakeholders. “This skill encompasses so many others like empathy, creativity and collaboration,” she reflects.Clarify the problem—Break large issues into smaller parts and identify the root cause before proposing solutions.
Soft Skills Career Advice How To Develop Soft Skills Top 3 Soft Skills Leadership Development Adaptability In The Workplace Professional Growth Cheryl Robinson Forbes Emotional Intelligence
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