Andrew Bourne, regional manager of Zoho , looks at the office as a service, not a space ~ ~ WFH hybrid
Months after most countries have lifted the last of their Covid-19 restrictions, it’s clear that many people have returned to working in a central, physical office for at least part of the week.You only need to look at peak traffic on cities’ major routes to see exactly how many people are once again making the commute to and from work on a daily basis.
In fact, if organisations want fully engaged employees who are fully equipped to produce their best possible work, they need to change their perception of the office. Rather than thinking about it as a space, they should view it as a service.But how should organisations go about achieving that shift? A good first step is to understand what people want from an office beyond a simple environment where they can get their work done.
It’s also critical that this kind of culture be fostered across the company. That means that people should be able to collaborate with colleagues from different departments and in different cities and countries as easily as they would if they were in the same room. Finally, an office should enable productivity. This requires an organisation to ask itself some hard questions. Do the employees have all that they need to be productive in an office? Do they have the software tools they need? Are there basic amenities and space to collaborate?Perhaps the biggest takeaway for anyone looking to build a collaborative, intentional, and productive workplace is that it isn’t contingent on a physical location.
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