ICYMI: Verizon customers in some areas of the country have been down since earlier this afternoon.
soared from 244 at 2:38 pm EDT to peak at 2,503 at 3:23 pm EDT. As of 7:08 pm EDT, there were still 1,408 complaints coming in which is 10 times more than baseline.
The areas with the most complaints include Evansville, Indiana; Paducah, Kentucky; Owensboro, Kentucky; Nashville, Tennessee; New York City, New York; Murray, Kentucky; Jasper, Indiana; Newburgh, Indiana; and Benton, Arkansas. As you can see, New York City is the oddball here in terms of location and the issue Verizon is happening in the Big Apple might be different than the problems being experienced in Kentucky, Indiana, and Arkansas.
Despite the obvious problems that Verizon is having, some are being told by Verizon phone reps that there are no outages even though some of these customers complaining do not have any cellular service on their phone and only have the SOS icon on their handset's status bar.
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