Smaller budgets, fewer employees and increased duties have added up to taxpayer frustration this filing season. The IRS is establishing a 'surge team' to put resources on the processing challenges.
The IRS has taken steps to deal with the backlog and prepare for the current tax filing season, which began late last month. The last day to file is April 18., is reassigning workers to deal with the stacks of unprocessed paper.
Collins told panel members on Thursday that as of early February, the tax collection agency had some 23.5 million tax returns and other documents, including correspondence that require manual processing, in its inventory. Collins said the IRS has also announced"a welcome suspension" of many automated notices it sends out while it gets caught up on the backlog. But she said paper returns are the IRS' kryptonite:"The IRS still transcribes paper line by line, number by number."
The IRS has also been contracting out certain clerical work such as opening envelopes and is requiring mandatory overtime for some employees.Adding to the challenge of dealing with individual and business tax returns, the IRS was given the responsibility of sending out three rounds of COVID-19 relief payments in the past two years, as well as distributing the advance earned income tax credits to eligible families.an analysisSenate Finance Committee Chairman Ron Wyden, D-Ore.
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