I use behavioral science to figure out why we do what we do — especially when it comes to poor health decisions.
Generative AI adoption at work feels like the corporate equivalent of the space race. Everyone is rushing to adopt it, B2B partnerships are forming rapidly (such asshows how AI influences how people work and lead worldwide."It's just such an interesting time in technology," says Colette Stallbaumer, general manager of Microsoft 365 and the Future of Work.
"We see this spectrum of users from skeptics and novices on one end to power users on the other," says Stallbaumer."Power users have different habits. The biggest predictor of whether you're a power user is if you're open to experimenting. Our power users are 68% more likely to experiment with AI. And if they get a wrong answer, they don't give up. They try again."
"Organizations need to understand and lean into those biases and shape their change program on these biases. You need to always show people what they're going to get and how they're going to benefit."Stallbaumer also mentioned that power users are more likely to be found in certain types of organizations."They are much more likely to have heard from their CEO about the importance of using AI at work.
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