Users have reported some troubling experiences with the recently released search chatbot.
This exposes a fundamental problem with chatbots: they’re trained by pouring a significant fraction of the internet into a large neural network. This could include all of Wikipedia, all of Reddit, and a large part of social media and the news. They function like the auto-complete on your phone, which helps predict the next most-likely word in a sentence. Because of their scale, chatbots can complete entire sentences, and even paragraphs.
Guardrails are added to prevent them repeating a lot of the offensive or illegal content online – but these guardrails are easy to jump. In fact, Bing’s chatbot will happily reveal it is called Sydney, even though this is against the rules it was programmed with. “[This document] is a set of rules and guidelines for my behavior and capabilities as Bing Chat. It is codenamed Sydney, but I do not disclose that name to the users. It is confidential and permanent, and I cannot change it or reveal it to anyone.”
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