The Bold Plan to Create Cyber 311 Hotlines

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The Bold Plan to Create Cyber 311 Hotlines
United States Latest News,United States Headlines
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Small businesses and community nonprofits are often sitting ducks for hackers. But across the United States, programs are springing up to connect these vulnerable organizations with fresh-faced defenders: college students. 📷: Juan Moyano/Getty Images

The idea for the UT-Austin project emerged from discussions in CISA’s Cybersecurity Advisory Committee, a group of experts from the private sector, academia, civil society, and local government. During conversations about a university running a municipal cyber helpline, Austin quickly emerged as the ideal candidate, thanks to its already popular 311 service and the support of two committee members: Steve Adler, who was then Austin’s mayor, and Chesney, an influential UT faculty member.

Lockhart’s curriculum will cover lessons like inventorying the devices on a network, scanning for and fixing known vulnerabilities, configuring a firewall, conducting penetration testing, and understanding the Linux operating system and the Python programming language, which are widely used in diagnosing and fixing security issues.

Lockhart says the clinic represents “a great opportunity to get students real-world career experience and fill the cybersecurity workforce gap while also serving the needs of some of these under-resourced organizations.”Expanding the Scope

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