Darron Cardosa, known as the Bitchy Waiter, shares his decades of experience in the restaurant industry. He discusses common frustrations with slow service, the challenges faced by restaurant staff, and offers insights into the inner workings of a busy kitchen.
Darron Cardosa, also known as the Bitchy Waiter, is the voice of restaurant servers. His decades-long career in the restaurant industry and his very active social media presence have made him an expert on all things service related. He says out loud what other servers wish they could say.Darron Cardosa is a food service professional with over 30 years of restaurant experience.
Over the last 15 years, he has written more than 1,500 articles and blog posts, each and every one about the food service industry. He has written for Food & Wine, Plate, the Washington Post, and others. Darron has been seen on NBC's the Today show and CBS Sunday Morning discussing the service industry.
When we’re on the verge of physical pangs, time seems to move as slowly as a geriatric sloth riding on a molasses covered glacier. And before you complain about thefor your food, please know that pretty much everything you do in a restaurant is timestamped, so don’t quote times unless you’re sure of them. Your server will know if you’re exaggerating. It’s always easy to assume that slow service is their fault, but that’s not always the case.
RESTAURANT SERVICE FOOD INDUSTRY SLOW SERVICE KITCHEN STAFF CUSTOMER EXPECTATIONS
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