Texting: Wall Street’s Latest Dilemma

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Texting: Wall Street’s Latest Dilemma
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The challenges of enforcing regulations against the use of off-channel communications have gone beyond encrypted apps such as WhatsApp, industry participants say

This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com.About 69% of Gen-Z respondents to a survey conducted by email management technology provider Edison Mail last year said they preferred to communicate through messaging apps.

On one hand, the Securities and Exchange Commission has been cracking down on so-called off-channel communications, where employees use personal devices and banned apps to send business-related messages that rules say must be recorded. On the other hand, the ways people communicate have changed since the regulations were first enacted, with almost everyone texting about almost everything these days.This copy is for your personal, non-commercial use only.

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