As of Monday afternoon, 4% of Austin Energy customers, roughly 20,000, were still without power. More than 400 mutual aid workers have joined Austin Energy crews working around the clock to restore that power.
Brooks noted his crews have had to deal with some irate customers. One altercation even prompted a call to APD.
"We understand that you're upset," said Brooks. "These guys came to help, and they don't deserve that."to "nearly all remaining customers" is Sunday, Feb. 12."When we first tried to give an estimate of the timeline for restoration, we hadn't been out to be able to fully patrol all the areas and fully understand the extent of the damage," said Sargent.
She’s keeping her dog and two-year-old inside while she waits for the crew to show up that was assigned to her on Thursday, according to a text she received from Austin Energy. "At least look at the wire and let us know if it’s safe, or if we need to be constantly worried about it," she asked. Monday morning, Mayor Kirk Watson announced that he had added an emergency item to Thursday’s city council agenda to "evaluate the employment of City Manager Spencer Cronk" in regard to the handling of the storm. Cronk did not comment on the upcoming item at Monday’s press conference.that I have read and agree
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