The attorney general's office claims CenterPoint's conduct during Beryl may have violated Texas law. It plans to look into fraud allegations and improper use of funds.
Texas Attorney General Ken Paxton is opening an investigation into CenterPoint Energy for potential state law violations during Hurricane Beryl.The attorney general's office said the energy provider's response to the hurricane likely led to "significant harm to Houston residents, including rate increases, outages, and lengthy delays in restoring power.
"CenterPoint has to do better. I cannot urge this enough. I have tried to stress with their executives that CenterPoint has to have a sense of urgency," PUC Chairman Thomas Gleeson said last month. "We will bring to the Legislature and the governor more long-term fixes to address these issues that will probably need statutory change."Gov.
Abbott set multiple deadlines for CenterPoint, including providing a plan by the end of last month to improve reliability and removing vegetation that threatens powerlines by the end of August.The governor added that CenterPoint would have to reconsider the territory it serves. The company plans to use technology to target areas where trees pose a threat to their lines. To improve communication, they are increasing the number of people working in call centers after a storm and have. They also intend to create stronger ties with community agencies by hiring a new senior leader for their executive team.As CenterPoint tries to rebuild trust with its customers, 13 Investigates learns it wasn't just frustrated residents who couldn't get answers.
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Texas PUC launches investigation into CenterPoint’s Hurricane Beryl responseThe Public Utility Commission of Texas has launched an investigation into CenterPoint Energy's handling of Hurricane Beryl. Gov. Greg Abbott criticized the company's repeated failures, despite their claim of restoring power to 92% of affected customers.
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Texas PUC launches investigation into CenterPoint’s Hurricane Beryl responseThe Public Utility Commission of Texas has launched an investigation into CenterPoint Energy's handling of Hurricane Beryl. Gov. Greg Abbott criticized the company's repeated failures, despite their claim of restoring power to 92% of affected customers.
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Texas restaurants sue utility CenterPoint over response to Hurricane BerylThe case alleges that CenterPoint, the state’s largest power provider, has failed for years to invest in infrastructure, and to inspect, maintain and upgrade...
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Texas’ Beryl power outages: What to know about CenterPointFollowing Hurricane Beryl’s large-scale power outages, state officials launched an investigation and legislative hearings to scrutinize CenterPoint’s response after the storm.
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CenterPoint CEO promises improvements as Texas scrutinizes company’s Beryl responseJason Wells told regulators the company will launch a new outage tracker by Aug. 1. It will also trim more tree limbs near power lines and hire an executive to focus on emergency response.
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CenterPoint CEO promises improvements as Texas scrutinizes company’s Beryl responseJason Wells told regulators the company will launch a new outage tracker by Aug. 1. It will also trim more tree limbs near power lines and hire an executive to focus on emergency response.
Read more »