New cars from all four EV makers have over 250 problems per 100 vehicles, according to J.D. Power.
J.D. Power notes that all new vehicles are becoming more problematic, with 12 problems per 100 vehicles more this year than in 2022 and 30 more PP100 compared to 2021. Among the issues mentioned by owners and lessees have to do with simple things like poor-sounding horns, cup holders that don’t serve their purpose, and the use of much more technology in general.
Door handles are also increasingly problematic as manufacturers are trying to redesign them and make them stand-out features. The survey says that owners are having issues with high-tech approaches to this basic function and that seven out of the 10 most problematic models in this area are battery electric vehicles , without going into detail.
“The automotive industry is facing a wide range of quality problems, a phenomenon not seen in the 37-year history of the IQS,” said Frank Hanley, senior director of auto benchmarking at J.D. Power."The industry is at a major crossroad and the path each manufacturer chooses is paramount for its future.
The US Initial Quality Study, now in its 37th year, is based on a 223-question survey organized into nine vehicle categories: infotainment, features, controls and displays, exterior, driving assistance, interior, powertrain, seats, driving experience, and climate. As always, we’d like to know what you think about this, so head over to the comments section below to give us your thoughts.
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