Federal regulators are examining claims that the power steering on 2023 Model 3s and Ys can falter intermittently, leading to one alleged accident car auto cars
work to determine whether this problem, about which it has received 12 complaints, amounts to an unreasonable safety risk.reports that the problem seems to be affecting very new models, with customers complaining that their steering systems are failing after just days of ownership.Phantom-Braking Complaints Lead To NHTSA Investigation That Could Affect Over 400,000 Teslas
For example, one owner complained in April that after 30 days of ownership, the “wheel jerked hard right and made a thud.” A warning light then illuminated on the screen that said, “Steering Assist Reduced,” in addition to an error code. The driver said that the power steering was completely disabled, making it feel unsafe for them to steer.moved my service visit from May 2 to May 25 due to a backlog of parts,” the customer claimed.
In Honolulu, a driver complained that their Model 3’s steering wheel began locking up randomly. They claimed that it happened six time before they were able to get a service appointment. Their car is now with Tesla for three weeks while they await a new steering rack. At least one owner claims that the steering issue directly led to an accident. The owner said that in May, their Model 3’s “steering felt stuck and slid off the road, which resulted in crashing into a tree.”
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