Over the past 10 years, Telkom has shrunk its workforce dramatically as the shift from fixed-line to mobile accelerated.
Over the past 10 years, Telkom has shrunk its workforce dramatically as the shift from fixed-line to mobile accelerated, with more than 70% of staff cut over the period.
Fast-forward to March 2024, and it has just 5 845 staff in Telkom, fibre and networks subsidiary Openserve, and property unit Gyro. This excludes the 4 032 staff at subsidiary BCX as it only acquired the business in 2016 and is not included in the 2014 numbers.Even at BCX, there have been sharp cuts – with total staff 32% lower than the nearly 6 000 people employed at the business at the end of March 2016.
In 2018, it began separately disclosing the number of Openserve staff . This has been steadily declining since then and is just 4 500 today – a drop of 46%. A significant chunk of these cuts came in the 2023 financial year as part of its most recent restructuring process. More than 1 700 employees were affected, with around 1 200 accepting it in the year . Excluding BCX, Openserve was least affected, with a 20% cut in the number of staff .Openserve is now a legally and structurally separate entity within the group .
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